Useful contacts

Please use the 'contact us' to let us know if

  • you find any information that's not correct,
  • there are any other organisations you think should be listed,
  • or there are areas of help that aren't covered by any organisation here.

Assist
Help and support for people who suffer from severe trauma.
Phone: 01788 560800
Website: www.assisttraumacare.org.uk
Asthma UK
A charity dedicated to improving the health and wellbeing of people in the UK whose lives are affected by asthma.
Helpline: 08457 01 02 03
Website: www.asthma.org.uk
BBC Health
A useful and helpful website covering many areas of health and illness.
Website: www.bbc.co.uk/health
British Heart Foundation
A charity that gives information and support on the health of your heart.
Helpline: 08450 70 80 70
Website: www.bhf.org.uk
BRAKE
A road-safety charity dedicated to stopping deaths and injuries on roads and caring for people whose relative or friend has been killed or injured on the road.
Phone: 01484 559909
Website: www.brake.org.uk
British Association for Counselling and Psychotherapy
For details of counsellors and psychotherapists in your area.
Phone: 01455 883300
Website: www.bacp.co.uk
Citizens Advice
You can find the phone number of your local branch by entering your postcode on their website or by looking them up in The Phone Book.
Website: www.citizensadvice.org.uk
The Colostomy Association
Providing support and information to anyone who has a colostomy.
Helpline: 0800 587 6744 or 0800 328 4257
Website: www.colostomyassociation.org.uk
Cruse Bereavement Care
Cruse Bereavement Care provides counselling, support, information, advice, education and training services to the friends and relatives of someone who has died, to help them understand their grief and cope with their loss.
Helpline: 0844 477 9400
Young person’s helpline: 0808 808 1677
Website: www.crusebereavementcare.org.uk
Diabetes UK
The largest charity in the UK for the care and treatment of people with diabetes.
Helpline: 0845 120 2960
Website: www.diabetes.org.uk
DipEx
A helpful website covering a wide variety of personal experiences of health and illness. It includes video interviews of people who have been through different
illnesses and includes sections for intensive care patients and their relatives.
Website: www.healthtalkonline.org/other_conditions/Intensive_care (for patients)
Website: www.healthtalkonline.org/other_conditions/Intensive_care__experiences_of_family__friends (for patients’ relatives)
Headway
A charity that supports people with brain injuries and the people who care for them.
Helpline: 0808 800 2244
Website: www.headway.org.uk
Intensive Care National Audit and Research Centre (ICNARC)
ICNARC is a charity that is dedicated to improving intensive care treatment and helping patients to get better sooner, with fewer complications. It has useful information for patients and relatives including an excellent list of contacts for people with specific illnesses.
Website: www.icnarc.org/DisplayContent.aspx?root=PATIENTS
The Intensive Care Society
The Intensive Care Society is a professional organisation for doctors working in intensive care. The website has a very useful ‘patients and relatives’ section
that explains many areas of intensive care, such as staffing, equipment, treatment and recovery.
Website: www.ics.ac.uk/patrel
Macmillan Cancer Support
Macmillan Cancer Support improves the lives of people affected by cancer. They provide practical, medical, emotional and financial support and campaign for better cancer treatment.
Helpline: 0808 808 2020
Website: www.macmillan.org.uk
Meningitis Trust
The Meningitis Trust provides support and information on identifying, and recovering from, meningitis.
Helpline: 0800 028 18 28
Website: www.meningitis-trust.org
NHS Direct
An NHS service with a health encyclopaedia that allows you to get information on a range of medical conditions, symptoms, types of surgery, medicines, and health and lifestyle advice.
Phone: 0845 4647
Website: www.nhsdirect.nhs.uk
NHS Smoking Helpline
An NHS phone line and website with detailed information about the free NHS support services for people trying to stop smoking.
Helpline: 0800 022 4332
Website: www.nhs.uk/gosmokefree
NICE (National Institute for Health and Clinical Excellence)
The NICE website contains information on a broad range of medical issues.
Website: www.nice.org.uk
PatientUK
This website allows people to download, or listen to, evidence-based information leaflets covering a wide range of medical and health topics.
Website: www.patient.co.uk
Princess Royal Trust for Carers
The Princess Royal Trust for Carers is the largest provider of support services for carers in the UK.
Phone: 0844 800 4361
Website: www.carers.org
Samaritans
Samaritans provides confidential, unbiased emotional support, 24 hours a day, for people who feel distressed, desperate or suicidal.
Helpline: 08457 90 90 90
Website: www.samaritans.org
Spinal Injuries Association
A support charity for people suffering from spinal-cord injuries.
Helpline: 0800 980 0501
Website: www.spinal.co.uk
The Stroke Association
An organisation that provides support and information on strokes and guidance on coping with life after a stroke.
Helpline: 0845 3033 100
Website: www.stroke.org.uk
Winston’s Wish
A charity for children whose parent, brother or sister has died. Winston’s Wish helps them to rebuild their lives and face the future with hope.
Helpline: 08452 03 04 05
Website: www.winstonswish.org.uk